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Cookie Policy

Effective Date: March 1, 2025 · Last Updated: May 18, 2026

This Cookie Policy explains how Rattanote ("we," "us," or "our") uses cookies and similar tracking technologies on rattanote.com (the "Website"). It should be read together with our Privacy Policy, which describes how we handle your personal data under the Digital Personal Data Protection Act, 2023 ("DPDP Act") and other applicable Indian laws.

1. Your Consent

We use only strictly necessary cookies by default. These are required to deliver the services you have specifically requested (such as signing in or completing a purchase) and do not need your consent under applicable law.

All other cookies — functional, analytics, and third-party non-essential cookies — are loaded only after you provide free, specific, informed and unambiguous opt-in consent through our cookie banner. You are not required to accept these cookies in order to use the Website, and refusing them will not block access to our core services.

You may withdraw your consent at any time by clicking the “Cookie Preferences” control available in your browser settings or by writing to us at contact@solvaaa.com. Withdrawing consent will not affect the lawfulness of any processing carried out before your withdrawal.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. We also use similar technologies such as local storage, session storage, pixels, and SDK identifiers; references to “cookies” in this policy include these technologies.

3. Categories of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the Website to operate and to deliver the services you have requested, such as logging in, maintaining your session, securing forms against fraud, and balancing load across servers. They are set on the basis of contractual necessity and cannot be switched off.

  • Session cookies that keep you signed in (typically expire when you close the browser).
  • CSRF and security cookies that protect against cross-site request forgery and abuse.
  • Load-balancing and routing cookies that ensure consistent service.

3.2 Functional Cookies (Consent-Based)

These cookies remember choices you make to improve your experience, such as your preferred language, region, recently viewed items, or your cart contents across sessions. They are set only with your consent and have no impact on your ability to use the Website if declined.

3.3 Analytics Cookies (Consent-Based)

These cookies help us understand how visitors use the Website — which pages are visited, how long users stay, and where they come from — so that we can improve performance and content. Data is collected in aggregated, pseudonymised form wherever possible. Analytics cookies are loaded only after your opt-in.

3.4 Third-Party Cookies

Some cookies are placed by trusted third parties that provide services on or through our Website. These cookies are governed by the privacy and cookie policies of those third parties.

  • Dodo Payments, Inc. (Merchant of Record): Sets cookies on its own hosted checkout pages to process payments securely, manage checkout sessions, prevent fraud, and meet PCI-DSS requirements. These are essential for completing a transaction and are governed by Dodo Payments' own privacy and cookie policies.
  • Analytics providers: Loaded only after your opt-in to measure traffic, engagement, and content performance.
  • Authentication providers: If you choose to sign in using a third-party identity provider, that provider may set cookies on its own domain as part of the sign-in flow.

4. Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a defined period or until you delete them manually. As a general rule:

  • Strictly necessary cookies: up to 12 months.
  • Functional cookies: up to 12 months.
  • Analytics cookies: up to 24 months.
  • Third-party cookies: as defined by the relevant third party.

5. How to Manage Cookies

You can manage your preferences in two ways:

  • Through our cookie banner: Use the banner that appears on your first visit to grant or refuse consent for each category. You may revisit your choices at any time using the “Cookie Preferences” control.
  • Through your browser: Most browsers allow you to block all cookies, accept only first-party cookies, delete cookies on close, or be notified before a cookie is set. Refer to your browser's help documentation for instructions.

Please note that blocking strictly necessary cookies may prevent the Website from functioning correctly. Blocking other categories will not affect access to the Website but may reduce some personalised features.

6. Your Rights

Under the DPDP Act, 2023 and other applicable laws, you have the right to access, correct, update, and erase the personal data we collect through cookies, to withdraw your consent, and to lodge a grievance with our Grievance Officer. The full list of rights and the process for exercising them is set out in our Privacy Policy.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or for legal and regulatory reasons. When we make material changes, we will update the “Last Updated” date above and, where required, ask for your consent again.

8. Contact Us

If you have any questions about our use of cookies, or you wish to exercise your rights, please contact us: